Masterfix Premium Homes

Driven by the complexity of high-tech installations, lease obligations and the importance of preserving warranties, specialist and general maintenance within the home is equally essential to the homeowner as it is for the developer.

• At the earliest opportunity, we will meet and set the agenda, determining the
  separation of common parts services and leaseholders’ responsibilities.
• We will determine your exact requirements and extent of the service that you require from us, ranging from a minimum level of maintenance to all-inclusive packages. 
• We will liaise with your on-site building managers, to ensure full compliance with site rules and regulations. 
• We will access the O&M manuals to develop a comprehensive specification for our maintenance visits.
• We will review residents’ user manuals, so that specification and day to day operations are fully understood and integrated into the offering.
• Once an agreement is confirmed, we will undertake a comprehensive no obligation preliminary service visit and condition survey.
• We will identify any defects or warranty issues and diligently feedback to the client and building management.
• Together we can identify your aftercare requirements.

Tailored home maintenance packages can be implemented before occupation, throughout aftercare, and to meet homeowners’ precise needs for the long term. Having Premium Homes service and maintain key equipment within the demised areas, supports the developer’s efforts in maintaining the communal plant that serves each unit. 

Our staff are respectful of your property and when in your home they are impeccably polite and discrete, and work quietly and tidily. We take your privacy and security extremely seriously.

With total confidence, you can put your trust in one team.