Masterfix was founded in 2009 to deliver exceptional property maintenance services. We serve residential and commercial managing agents, landlords and freeholders, retailers, hospitality providers, insurers and policyholders. Our range of in-house services and genuine single source service delivery is unrivalled in our marketplace.
Delivering Exceptional Property Care
Over 100 talented employees, including directly employed engineers across all trades, service team managers and support staff, all working together to deliver our service ethos of Exceptional Property Care
Energised, experienced and long-serving senior management team, providing exemplary leadership and supervision.
An out of hours team, working around the clock, giving you ultimate peace of mind.
Our focus is on single source maintenance services, working with residential property managers, owners of multiple dwellings in London and commercial premises facilities managers.
Having established and successfully developed relationships with a wide range of clients, we have accumulated a substantial portfolio of commercial and retail clients, through exceptional property care and measurably better service delivery standards.
The management team is dedicated to our Continuous Improvement Plan, achieved through innovation and working proactively with clients to bring about cost savings, improve efficiencies and effectiveness, and find intelligent solutions.
Directly employed engineers, and fully trained and experienced administration teams
Management teams comprised of trade specialists, supporting our engineers, ensuring effective communications with clients
Masterfix Ambassador Training: our unique behavioural coaching for all engineers
Continuous technical training programmes for management and engineers alike
High levels of staff retention: creates familiarity with portfolios, increases efficiency and experience
Our Masterfix Client Portal and Database (P365) – key information at your fingertips
Need a fast service?
Our customer services teams are on hand 24/7, 365 days and available to attend a property maintenance emergency, often within the hour.