March 2026 – Masterfix is proud to announce that Anthony Riley has been named the first recipient of the company’s White Glove Award, recognising exceptional service, outstanding client feedback and a consistent commitment to delivering the highest standards of property care during February 2026.
The award has been introduced to celebrate engineers who go above and beyond in the way they represent Masterfix while working in clients’ homes and residential developments across London.
While technical expertise is essential, the White Glove Award recognises something more — the overall experience delivered to clients.
From professionalism and communication to attention to detail and presentation, the award highlights the engineers who consistently demonstrate what exceptional service truly looks like.
Recognising Exceptional Service
Anthony was selected for the inaugural award following an outstanding period of client feedback and performance throughout February.
During the month, Anthony consistently received five-star reviews from clients, along with recognition from the Masterfix team for his professionalism, reliability and high standards while working within clients’ homes.
The award also reflects Anthony’s strong performance across a number of key service indicators including:
• Consistent five-star client reviews
• Clear communication with residents and clients
• Professional presentation in clients’ homes
• High standards of workmanship
• Positive feedback from property managers and homeowners
These qualities represent the service standards Masterfix strives to deliver across every job.
Raising the Standard
At Masterfix, working within prime and super-prime London properties requires more than technical ability.
Engineers are often working directly within people’s homes or in high-profile residential developments where professionalism, communication and attention to detail are just as important as the work itself.
The White Glove Award has been created to recognise those engineers who consistently represent the company’s values while delivering exceptional service.
Anthony’s performance sets a strong benchmark for the rest of the team.
Celebrating the Team Behind the Service
The award was presented by Chelsea from the Masterfix team in early March, marking the first time the recognition has been given.
The White Glove Award will now become a regular part of recognising outstanding performance across the Masterfix engineering team.
Recognising great service is an important part of building a culture where high standards are valued and celebrated.
A Well-Deserved Recognition
Anthony’s dedication to delivering excellent service has not gone unnoticed by the clients he supports.
Many property managers and homeowners have specifically requested Anthony for repeat visits — a clear reflection of the trust he has built through his professionalism and reliability.
Winning the inaugural White Glove Award is a well-deserved recognition of that commitment.
Everyone at Masterfix would like to congratulate Anthony on this achievement and thank him for the exceptional service he continues to deliver to our clients across London.
At Masterfix, exceptional service is not just expected — it is recognised and celebrated.
